Ordering & Payment Information
HOW TO PLACE AN ORDER
After selecting your preferred shoe, simply choose your preferred size from the drop-down list and click Add to Cart. A popup will appear. indicating the item has successfully been added to your cart. You may then continue to shop or proceed to make payment by clicking the Checkout button.
At any point should you wish to view the items in your cart or to checkout, simply click on your Shopping Cart at the top of the page.
Whenever you're ready, click Checkout. You will then be asked to Sign in, Register or Checkout as a guest. Then fill in the necessary details.
After your order is completed, an email confirmation will be sent to you.
All orders will be processed within 1-3 working days unless otherwise stated.
Orders received after 6PM (GMT+8) will be processed the next working day
When your order is ready for processing, your order status will be updated in your account. (Does not apply to Guest Checkout)
For this reason, prices and other promotional offers (such as coupons and additional discounts) offered at Limited Edt stores may not be applied toward purchases from limitededt.com. Similarly, prices and other promotional offers (such as promotion codes and free shipping) from limitededt.com may not be applied toward purchases from Limited Edt stores.
Gift vouchers may only be redeemed via the purchase method eg. online gift vouchers can only be redeemed online.
Members points cannot be accumulated for purchases made from our website.
We accept the following types of payment:
Please be advised that all card holders may be subject to validation and authorisation.
We reserve the right, at any time after receipt of your order, to accept or decline your order for any reason regardless if your card has been charged.
Payment via coupon code:
Payment via voucher.
- We regret that we cannot accept returns as this time. Hence, please be sure of the product and size you're purchasing. For your reference, here's a comprehensive size chart which we hope would help you choose the right size
WHAT DO THE DIFFERENT ORDER STATUSES MEAN AND HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?
There are a number of stages that we have to go through before we ship out your order. By default, when you have successfully placed your order, the order status would be shown as 'COMPLETE' or 'PENDING'. This means that your order has reached us and we have not yet begun processing your order.
PROCESSING - This means we are in the midst of processing your order. Do note that processing time may vary, especially during peak seasons.
PROCESSED - We have completed packing your order and will be arranging for DHL pickup (for international orders only) or for local delivery
SHIPPED - Your order has been pickup by DHL (international orders) or sent to Singpost for delivery (local orders)
RETURNS, EXCHANGES AND/OR CANCELLATIONS
As we strive to process your order as quickly as possible, changes or cancellations have to be made within 2 hours of placing your order. After which time, we would be unable to make any amendments and you would have to place a new order. Changes are subject to availability. Limited Edt shall not be held responsible should the item you wish to change to be out of stock.
- We regret that we cannot accept returns as this time. Hence, please be sure of the product and size you're purchasing. For your reference, here's a comprehensive size chart which we hope would help you choose the right size
Do note that Limited Edt will not be liable for any damage or loss of goods resulting in the use of third party logistics providers.