Yes we do. All international orders will be shipped via DHL express and should take an average of 3-5 working days to reach you after we have completed processing your order.
Once we are ready for DHL pickup, you will receive an email from DHL informing you of the pickup information as well as the tracking number of your package.
The confirmation e-mail is sent to the e-mail address you provided. If you used the wrong e-mail address, send an email to shop@limitededt.com and we will have the confirmation email forwarded to you.
You may amend your order if it is still being processed. However, once your order has been processed, we’re unable to make any changes.
Yes, our prices online match that of our retail stores. However, in some cases, the prices may be different as the website and stores may choose to offer items at different prices or may run different promotional events at different times.
Additionally, we may offer a product, price or promotion that is not available in the stores. For this reason, prices and other promotional offers (such as coupons and additional discounts) offered at Limited Edt stores may not be applied toward purchases from limitededt.com.
Similarly, prices and other promotional offers (such as promotion codes and free shipping) from limitededt.com may not be applied toward purchases from Limited Edt stores.
RETURNS/EXCHANGES
Cancelations are allowed provided we have not yet processed your order.
For international orders, please note that there will be charges incurred should you wish to cancel your order after it's been sent out for delivery or picked up by the DHL courier.
Yes, should you wish to change size, do contact us at shop@limitededt.com.
Please be advised that exchanges are subject to size availability.
Please note that purchases made online cannot be exchanged in-store.
DELIVERY
For local orders, once we have completed processing your order, please allow up to 3 working days for your order to be delivered.
For international orders, please allow up to 5 working days, provided there are no customs delays.
Yes
Local orders – Ninja Van will make 2 more attempts to have your package delivered to you. However, after 3 unsuccessful attempts, your package will be sent back to us. Alternatively, you may wish to have your item left outside your unit or at the guard post. Please be advised that we will not be liable for any loss or damage.
International orders – please arrange with your local DHL office for redelivery.
Custom duties and/or taxes are not included in the shipping charges and would therefore be borne by you, if the need arises. Please contact your local customs office for more information on such charges.
Such charges are borne by you and will have to be paid before your package can be released. Please be advised that these charges are not within our control. Any costs incurred resulting from your item(s) being returned to us due to failure to make payment will be borne by you. Any balance will then be credited back to your account within 7-14 working days.
All local orders enjoy free delivery with a minimum purchase of S$99, otherwise a delivery fee of S$5 will be incurred.
For international orders, to get a cost estimate please add your preferred item(s) to cart and follow the checkout process. The shipping charges will be reflected once you’ve entered your shipping destination.
